Cancellation & Refund Policy

Last updated: 19 October 2026

1. Introduction

OneRupeeWedding aims to provide reliable matrimonial services to registered members. This policy explains the conditions relating to cancellation and refunds for paid membership services.

2. Membership Payments

Membership plans available on OneRupeeWedding are paid services. Before completing a payment, members should carefully review the selected membership plan, price, duration and available features.

3. Cancellation

Once a membership payment has been successfully completed and the membership benefits have been activated, cancellation of the membership may not automatically result in a refund.

4. Refund Requests

Refund requests may be considered on a case-by-case basis where there has been a duplicate payment, an unsuccessful transaction where the amount was nevertheless deducted, or another genuine payment-related issue.

5. Duplicate Payments

If the same membership payment is accidentally processed more than once, the duplicate transaction may be reviewed and refunded after verification.

6. Failed Transactions

If money is deducted from your account but the membership is not activated because the payment was unsuccessful, please contact us with the relevant transaction details. We will verify the payment status and take appropriate action.

7. Non-Refundable Situations

Refunds may not be provided for unused membership time, change of mind, failure to use membership features, or dissatisfaction with another member's profile or communication.

8. Processing of Approved Refunds

Where a refund is approved, it will generally be processed through the original payment method, subject to the payment gateway and applicable banking processing times.

9. Contact Us

For cancellation or refund-related questions, please contact us through our Contact Us page.